Your privacy is very important to Astrolab, Inc. Our privacy policy is here to inform you of exactly what information we collect and how it is used on our website and within our company.
This privacy policy governs the information collection and disclosure practices for the web sites operated by Astrolab, Inc. These Web Sites include (but are not limited to): http://www.astrolab.com, http://www.minibend.com and http://www.mini141.com.
1. Changes to this Policy
We reserve the right to modify this privacy policy, so please review it regularly. If we make changes to this privacy policy, we will post the revised privacy policy on the Web Sites. All such changes shall be binding on you 30 days after they are initially posted on the Web Sites unless you are a new visitor, in which case they are binding on you immediately.
2. Information Collection
- General. In general, you can browse the Web Sites without telling us who you are or revealing any personal information about yourself. The only information we collect about you is what you yourself tell us, for example by including your contact information when requesting a quote. You can let us know at any time if you no longer wish to receive information from us, or if you would like your data to be deleted.
- Registration. At the moment our Web Sites do not require registration for using any of the available services on our Web Sites. In the future, we may consider asking users to register before placing a Request for Quote, using our Product Catalog, or using the online Cable Assembly Configurator.
- Request for Quotes, Contact Us, Catalog Requests. If you submit an RFQ, Contact Form, or Request for Catalog through the Web Sites we will request certain personally identifiable information from you on our forms. You must provide contact information (such as name, email, and address.) We use this information to contact you and respond to your inquiry. If we have trouble understanding your question or require further clarification we will use this information to contact you.
- Log Files. As is true of most web sites, we may choose to gather certain information automatically and store it in log files. This information could include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. This information is not personally identifiable. This information would only be used to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
- Cookies. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. You can not use the Product Catalog or Configurator without allowing cookies. We may use both session ID cookies and/or persistent cookies. We use a persistent cookie to store your flash preferences. If you reject cookies, you may still use our site, but you will not be able to view the Product Catalog, use the Configurator, or submit an RFQ through the automated process. This privacy policy covers the use of cookies by our Web Sites. Astrolab, Inc. curently does not allow third-party cookies or tracking information on our Web Sites.
- Correspondence. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Web Sites, we may collect such information into a file specific to you.
3. Use of Information
- Generally. We use your personal information to fulfill orders and to facilitate the services you purchase or request from us. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities with us or our authorized representatives in the normal course of business with you.
- Communications from Us.
- Customer Service. Based upon the personally identifiable information you provide us, we will send you a confirmation email to verify your online request. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your relationship with Astrolab. We may refer your inquiry to an authorized third party represtenative of Astrolab, Inc. based on the nature of your request and your geographical location.
- Other Communications. Astrolab, Inc. may, in the future, choose to contact you and alert you about our products and services. If we choose to do this, we will provide an unsubscribe link to refrain from receiving future news announcements from us.
4. Disclosure of Information
- Generally. Astrolab, Inc. will never sell or rent any of your personal information to third parties. However, the following describes some of the ways that we may disclose your personal information in the normal course of providing our services.
- Astrolab Authorized Representatives. We use third party representatives to provide, on our behalf, the products and services available on our Web Sites based on your geographic location. These authorized customer representatives provide consultation services for our products and services. We use a credit card processing company to bill you for services. We use our best reasonable efforts to ensure that these companies do not retain, share, store or use personally identifiable information that we disclose to them for such purposes for any other purposes.
- Web Site Reports. Any information learned from the reports generated by any cookies created on the website or any personally identifiable information will only be used by Astrolab to improve the web experience for the user and to fulfill orders and contact potential customers when requested to do so,
- Legal Requests. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web Sites.
- Disclaimer. We cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this privacy policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the Web Sites.
5. Choice / Opt-Out
All of the information that Astrolab collects with the exception of anonymous information learned from cookies and session data is provided to us on a voluntary basis. From time to time Astrolab may choose to use this information to contact you and alert you about our products and services. If you would like your information removed from our files you may contact us at privacy@astrolab.com.
6. Links to Other Sites
This privacy statement applies only to information that we collect on our Web Sites. Our Web Sites may contain links to other sites that are not owned or controlled by us. We are not responsible for the privacy practices of these other sites. For your own safety, please be aware of when you leave our site and be sure to read the privacy statements of each and every web site that you visit.
7. Access to Personal Information
If your personally identifiable information changes, or if you no longer desire some or all of our services, you may correct, update, delete or remove it by emailing us at privacy@astrolab.com or by contacting us by telephone or postal mail - 4 Powder Horn Drive, Warren, New Jersey, 07059, United States of America, (732) 560-3800.
8. Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us from unauthorized access, disclosure, alteration, or destruction.
9. Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at privacy@astrolab.com or by telephone or postal mail - 4 Powder Horn Drive, Warren, New Jersey, 07059, United States of America, (732) 560-3800. |